COVID-19 Safety Measures (updated 19.6.21)

Update 19th June 2021*

As everyone is aware from Monday 19th July the government are changing their guidelines.
We would like to make all our customers aware of the following procedures we will still have in place:
The NHS track and trace will still be at the entrance.
Masks are to be worn in the Glasshouse please. (The government expects and recommends that face coverings are worn in crowded areas and enclosed spaces, when mixing with people you don’t normally meet)
Social distancing still applies.
All our sanitisers will still be in place.


Social Distancing:

Please follow guidelines shown on posters in the attraction.  Please be conscious of other visitors and our staff.


Hand sanitiser is available through out the venue and we ask that visitors use this as necessary and certainly upon arrival.


We will have our toilets open.  We ask that you please leave it as you found it and regular inspections and cleaning will be carried out through out the day.

Glassmaking Demonstrations:  AVAILABLE FROM 17TH MAY 2021

(Booking ESSENTIAL during School Holidays - please call 01328863500 to book in)

We are now doing demonstrations 7 days a week at set times as follows:

11.15am - 12.00pm

12.15pm - 1.00pm

2.00pm - 2.45pm

3.00pm - 3.45pm

The viewing area has been laid out in a grid formation and details of where to stand will be given when purchasing your ticket, depending on your group size.  We will show you into the demonstration through one door and you will exit through another back into the shop.

Booking is advisable all year but essential during school holidays. Tickets can be purchased in advance over the phone but must be paid for upon booking. 

Glassmaking Experiences: AVAILABLE FROM 17TH MAY 2021

Due to the risks involved, currently we will only be offering limited glassmaking experiences.  The tealights and the paperweight will still be on offer but no blown items as yet.  We are looking at ways of being able to offer these safely for you and us.


Both cash and card payments are accepted but contactless is preferable and we can now take payments of £45.00 via contactless.

We hope you enjoy your visit but ask kindly that if you have any concerns, you address us directly so we can look to resolve them.   Thank you.

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